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One of important components of work of our online store is that the sold goods are certified and provided with a firm guarantee of manufacturing firms.

Are necessary for implementation of guarantee maintenance:

  • correctly and without blots and corrections the completed warranty card in which the model and a serial article number, date of sale and the press of the trading organization have to be specified;
  • the document confirming purchase (consignment note);
  • full complete set of goods.

We pay also your attention that during the receiving and payment of the order the buyer in the presence of the courier is obliged to check a complete set and appearance of a product regarding lack of physical defects (scratches, cracks, chips, etc.) and completeness of a complete set. After departure of the courier of a claim on these questions aren't accepted.

Guarantee maintenance isn't made, if:

  • the warranty card is lost or isn't completed
  • the equipment was put on the territory of the Russian Federation informally
  • the product has traces of mechanical damage or opening
  • factory seals are broken
  • service conditions, transportations or storages were violated
  • repair by the persons who aren't the staff of the authorized service center was carried out
  • stereotyped accessories were used

You can find the detailed description of conditions of provision of a guarantee in documentation to the acquired goods and/or on the site of the corresponding producer.